Cookies Policy
1. Overview & What Are Cookies?
At Elroza, we use cookies to make your shopping experience smoother and to understand how people use our site. This policy explains what cookies are and how we use them.
What Are Cookies?
Cookies are small text files that get stored on your device when you visit a website. They help the site remember things about your visit — like what is in your cart or what your preferences are.
2. Why We Use Cookies
We use cookies for four main reasons to ensure our website functions properly and provides an optimal shopping experience:
Essential Cookies
These keep our site working. They let you add items to your cart, check out, and stay logged in. Without them, our store cannot function.
Performance Cookies
These help us understand how visitors use our site — which pages get visited and where people run into problems (using tools like Google Analytics).
Functionality Cookies
These remember your preferences, like language or region, so you do not have to reset them on every visit.
Advertising Cookies
These help us show relevant ads and measure campaign performance using tools like Google Ads and Meta Pixel.
3. Third-Party & Cookie Durations
Third-Party Cookies
Some cookies come from services we use — like Google Analytics, PayPal, or Stripe. These third parties have their own privacy and cookie policies, which we do not control.
Session vs. Persistent Cookies
- Session Cookies: Temporary files that automatically disappear when you close your browser.
- Persistent Cookies: Remain on your device for a set period or until you manually delete them.
4. Managing Cookies & Consent
You can control and manage cookies through your web browser settings. Here is how to access cookie controls in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy
- Microsoft Edge: Settings → Cookies and site permissions
Important Notice on Disabling Cookies
If you disable essential cookies through your browser settings, key parts of our website — including your shopping cart and checkout functionality — may not work properly.
Cookie Consent: Where required by law, we will ask for your consent before placing non-essential cookies. You can accept, reject, or manage your preferences at any time.
5. Personal Information & Policy Updates
- Cookies and Personal Information: Some cookies may collect information that can be linked to you. Any personal data collected is handled strictly according to our Privacy Policy.
- Policy Updates: We may update this policy occasionally. The latest version will always be posted on this page with the updated revision date.
6. Questions About Cookies? Contact Us
If you have any questions about our use of cookies or privacy practices, please contact our support team:
Contact Information
-
Business Name:
Elroza -
Customer Support Email:
info@elroza.shop -
Phone Number:
+1 (512) 894-3276 -
Mailing Address:
165 John St, Frostproof, FL 33843, USA -
Customer Support Hours:
Monday to Friday: 9:00 AM to 5:00 PM (EST)
Weekend inquiries will be addressed on the following business day.